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A:
It says buffering and then immediately reads stop
on the player?
This
is a result of our stream being interrupted or your computer is not
not
functioning with the startup media services you are using. To
correct this you have three options that are as follows:
(1) Delete all your internet history, including the cache, temp
files, and
offline content. Once you have completed that task, close all your
browsers and reload.
(2)
Click Here to navigate to the Listener Back-up link
(3) Re-boot your computer and try again.
It is also
important to know that the only web browser we found to work correctly
all the time is Internet Explorer. If you are using a different
browser, other than Internet Explorer, the chances are high it will not
provide a proper stream.
Note: If all of these methods fail,
you can wait and try every hour or you can phone us at (866) 966-4020,
because we may not be aware of the stream being disabled.
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